FAQ
Frequently Asked Questions (FAQs)
1. What makes Dugout Daddy bat sleeves different from other brands?
At Dugout Daddy, our bat sleeves are crafted from a premium neoprene material, ensuring superior protection and durability. Designed by ballplayers, for ballplayers, our sleeves not only safeguard your bat but also you to maintain your swag. By offering a sleek, stylish look with practical features like an integrated clip for easy dugout organization and malleable material for easy transportation and storage, there really isn't anything of its kind out there.
2. How do I choose the right size bat sleeve for my bat?
Our "Standard" bat sleeves are designed to fit all standard baseball bats. The standard bat sleeves are the neoprene material that provide a flexible, "snug fit", ensuring that your bat is secure and protected regardless of its specific dimensions. Softball player? We also have a 2'1/4" option that is optimized to ensure safety and protection for your softball bat.
3. Can I customize my bat sleeve?
In the short answer, no. We do offer a variety of colors but otherwise customization is limited at this point.
4. How do I clean my Dugout Daddy bat sleeve?
Cleaning your bat sleeve is simple. Just wipe it down with a damp cloth to remove dirt and debris. For tougher stains, a mild soap and water solution can be used. Make sure to air dry completely before using it again.
5. Do you offer a warranty on your bat sleeves?
Yes, we stand behind the quality of our products. Dugout Daddy bat sleeves come with a 30-Day warranty covering any manufacturing defects. If you encounter any issues, please contact our customer service team for assistance.
6. How long does it take to receive my order?
Standard shipping typically takes 5-7 business days. For customized bat sleeves, please allow an additional 3-5 business days for personalization. Expedited shipping options are also available at checkout.
7. Do you offer team discounts or bulk orders?
Yes, we offer discounts for team orders and bulk purchases. Please contact our sales team with your requirements, and we will provide you with a customized quote and further details.
8. How can I stay updated on new products and promotions?
You can stay updated by subscribing to our newsletter and following us on social media. We regularly share updates on new product launches, special promotions, and baseball tips.
9. How can I contact Dugout Daddy customer service?
You can reach our customer service team via email at support@dugoutdaddy.shop. We are available Monday through Friday and you can expect to receive a response as soon as we are able. We are always happy to assist with any questions or concerns you may also have.